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Educational and Psychological Measurement
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Role Conflict and Ambiguity Scales: An Evaluation of Psychometric Properties and the Role of Social Desirability Response Bias

Stuart A. Rosenkrantz

University of Nebraska-Lincoln

Fred Luthans

University of Nebraska-Lincoln

Harry W. Hennessey

University of Nebraska-Lincoln

A comprehensive evaluation is made of the widely used role conflict and ambiguity scales (RCA) developed by Rizzo, House and Lirtzman (1970). Data on the factor structures, means and standard deviations, internal consistency reliability, and discriminant validity were analyzed and compared to other studies on RCA scales. There are generally consistent positive results across the studies on the psychometric properties of RCA scales. However, this latest study reveals the possibility of social desirability bias in the role ambiguity responses.

Educational and Psychological Measurement, Vol. 43, No. 4, 957-970 (1983)
DOI: 10.1177/001316448304300403
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