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Educational and Psychological Measurement, Vol. 47, No. 2, 523-533 (1987)
DOI: 10.1177/0013164487472028

Acceptability and Reliability of Sensitive Information Collected via Computer Interview

Susan G. Millstein

Department of Pediatrics, University of California, San Francisco

The current study examined response bias in 108 female adolescents randomly assigned to one of three groups: (1) interactive computer interview, (2) face-to-face interview, or (3) self-administered questionnaire. Subjects interviewed by computer enjoyed the survey more than subjects in other groups; subjects completing questionnaires gave the least positive evaluations (p < .001). Results showed no significant differences between subjects in the three groups on reports of sexual behavior, substance use or symptomatology. Reporting of affective states differed by groups (p < .001); subjects in the computer group were more willing to acknowledge having positive affect than subjects in other groups. Current interest in the use of computers in clinical settings must be supported by controlled investigations of the validity of computer acquired information.


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