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Component Structure of a Measure of Job Facet Satisfaction: Stability Across Job Levels

Data General Corporation

James P. Campbell

Data General Corporation

The stability of the component structure of a measure of job facet satisfaction was examined across job levels at a large computer company. An internally developed questionnaire was completed anonymously by 4,130 employees (1,217 exempt and 2,913 nonexempt). Results support the internal consistency and construct validity of nine job facet satisfaction scales for both exempt and nonexempt employees: supervision, co-workers, pay, manager's manager, company, the work itself, promotion, working conditions, and benefits. Regardless of job level, the nine job facets formed two higher order components involving the economic and noneconomic aspects of the job. Satisfaction with the nature of the work was the most important facet for all employees, followed by satisfaction with pay and working conditions. Compared with nonexempt employees, exempt employees were more satisfied with their work, supervisors, co-workers, pay, and opportunities for promotion. Results confirm most of the major job facets identified in previous research but do not support theoretically based predictions regarding the structure of higher order compo-nents.

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