Advanced Search

Journal Navigation

Journal Home

Subscriptions

Archive

Contact Us

Table of Contents

Click here to submit your manuscript to SPPS

Click here to sign up for SAGE Journal Email Alerts today!

Sign In to gain access to subscriptions and/or personal tools.
Educational and Psychological Measurement
This Article
Right arrow Full Text (PDF)
Right arrow References
Right arrow Alert me when this article is cited
Right arrow Alert me if a correction is posted
Services
Right arrow Email this article to a friend
Right arrow Similar articles in this journal
Right arrow Alert me to new issues of the journal
Right arrow Add to Saved Citations
Right arrow Download to citation manager
Right arrowRequest Permissions
Right arrow Request Reprints
Right arrow Add to My Marked Citations
Citing Articles
Right arrow Citing Articles via HighWire
Right arrow Citing Articles via Google Scholar
Right arrow Citing Articles via Scopus
Google Scholar
Right arrow Articles by Becker, T. E.
Right arrow Articles by Randall, D. M.
Right arrow Search for Related Content
Social Bookmarking
Add to CiteULike   Add to Complore   Add to Connotea   Add to Del.icio.us   Add to Digg   Add to Reddit   Add to Technorati   Add to Twitter  
What's this?

Validation of a Measure of Organizational Citizenship Behavior Against an Objective Behavioral Criterion

Thomas E. Becker

Washington State University

Donna M. Randall

Washington State University

This study examined the factor structure of a revised version of a measure of organizational citizenship behavior (OCB) and assessed its validity against an objective behavioral criterion. Ratings of employees' OCB were provided by managers of 16 restaurants in the fast service industry. The objective measure of behavior was whether or not employees returned an attitude survey. Factor analysis suggested that the revised OCB instrument adequately assesses two dimensions of OCB: altruism and conscientiousness. Further, as expected, survey respondents had higher mean levels of OCB than did nonrespondents. The results suggest that managers can perceive and assess subtle components of job performance with reasonable accuracy.

Educational and Psychological Measurement, Vol. 54, No. 1, 160-167 (1994)
DOI: 10.1177/0013164494054001021
Add to CiteULike CiteULike   Add to Complore Complore   Add to Connotea Connotea   Add to Del.icio.us Del.icio.us   Add to Digg Digg   Add to Reddit Reddit   Add to Technorati Technorati   Add to Twitter Twitter    What's this?


This article has been cited by other articles:


Home page
 Pers Soc Psychol RevHome page
J. Lodi-Smith and B. W. Roberts
Social Investment and Personality: A Meta-Analysis of the Relationship of Personality Traits to Investment in Work, Family, Religion, and Volunteerism
Personality and Social Psychology Review, February 1, 2007; 11(1): 68 - 86.
[Abstract] [PDF]