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This version was published on August 1, 2007
Educational and Psychological Measurement, Vol. 67, No. 4, 658-678 (2007)
DOI: 10.1177/0013164406292084

Computerizing Organizational Attitude Surveys

An Investigation of the Measurement Equivalence of a Multifaceted Job Satisfaction Measure

Karsten Mueller

University of Mannheim, karsten.mueller{at}psychologie.uni-mannheim.de

Christian Liebig

University of Mannheim

Keith Hattrup

San Diego State University

Two quasi-experimental field studies were conducted to evaluate the psychometric equivalence of computerized and paper-and-pencil job satisfaction measures. The present research extends previous work in the area by providing better control of common threats to validity in quasi-experimental research on test mode effects and by evaluating a more comprehensive measurement model for job attitudes. Results of both studies demonstrated substantial equivalence of the computerized measure with the paper-and-pencil version. Implications for the practical use of computerized organizational attitude surveys are discussed.

Key Words: measurement equivalence • survey • administration mode • attitude measure


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